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Send your request via WhatsApp stating the reason for the return or exchange.
How to Exchange Or Return an Order
COLLAR & BOW
Kuwait In Style
14
Returns &
Store Policy
Returns &
Exchanges
We are committed to providing an exceptional shopping experience for our customers. If you wish to exchange or return a product, we are happy to assist you in accordance with the following terms.
To ensure a smooth and convenient process, please review the details below before submitting your request.
Collar & Bow — PolicyTerms
Return & Exchange Terms
If you are not fully satisfied with your purchase, you may return or exchange the item within 14 days from the date of receipt, provided that:
- The item is in its original condition.
- The item is unused and in the original packaging in which it was received.
Return & Exchange Steps
03Simple Steps
Review & Coordination
Your request will be reviewed, and a pickup or exchange appointment will be scheduled.
Process Completion
Upon receiving the item and verifying its condition, the return or exchange process will be finalized.
Refunds
Refunds & Processing Time
1
Pickup Arrangements
Item pickup from your address will be arranged within 3 business days of request approval.
2
Refund Method
Refunds will be issued to the original payment method or via bank/electronic transfer.
3
Processing Time
Processing the request and issuing the refund takes between 3 to 7 business days.
4
Delivery Fees
Original delivery fees are non-refundable, and an additional return fee will be deducted.